Introduction

At Moodbooster, we strive to provide valuable mental wellness and stress management services to our users. We understand that circumstances may change, and you may need to cancel your services or subscriptions. This Cancellation Policy outlines the terms and conditions for cancelling services provided by our website.

Subscription Services

Cancellation by User:

1. Monthly Subscriptions:

   – You may cancel your monthly subscription at any time through your account settings. The cancellation will take effect at the end of the current billing cycle.

   – No refunds will be issued for partial months.

2. Annual Subscriptions:

   – You may cancel your annual subscription at any time through your account settings. The cancellation will take effect at the end of the current billing cycle.

   – If you cancel within the first 14 days of your annual subscription, you are eligible for a full refund. After 14 days, no refunds will be issued.

Cancellation by Moodbooster.pro:

– We reserve the right to cancel your subscription at any time if you violate our Terms of Service or engage in any conduct that we determine to be inappropriate or harmful. In such cases, you will not be eligible for a refund.

One-Time Services:

For any one-time services (such as coaching sessions or workshops), the following cancellation policy applies:

Cancellation by User:

  – If you cancel at least 24 hours before the scheduled service, you will receive a full refund.

  – If you cancel less than 24 hours before the scheduled service, you will not be eligible for a refund.

Cancellation by Moobooster.pro:

  – If we need to cancel a scheduled service, you will receive a full refund or the option to reschedule at no additional cost.

Group Programs and Courses

For group programs or courses, the following cancellation policy applies:

Cancellation by User:

  – If you cancel your enrollment at least 7 days before the start date, you will receive a full refund.

  – If you cancel less than 7 days before the start date, you will not be eligible for a refund.

Cancellation by Moobooster.pro:

  – If we need to cancel a program or course, you will receive a full refund or the option to transfer your enrollment to a future session at no additional cost.

How to Cancel

To cancel your subscription or service, please log into your account and follow the cancellation instructions provided in your account settings. If you need assistance, you can contact our customer support team at:

– Email: moodbooster.pro@gmail.com

– Phone: +1 (604) 721-4061

Refunds

All refunds will be processed within 7-10 business days after the cancellation request is confirmed. Refunds will be issued to the original payment method used at the time of purchase.

Changes to This Cancellation Policy

We may update this Cancellation Policy from time to time. We will notify you of any changes by posting the new Cancellation Policy on this page. You are advised to review this Cancellation Policy periodically for any changes.

By using our services, you agree to this Cancellation Policy.